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Canadian customers shop and check-out in CAD.

American and International customers shop and check-out in USD.


We ship via Canadapost.

Shipping within Quebec is 15$. CAD (includes tracking, 1-3 day delivery).

Shipping to Canada is flat rate 18$ CAD (includes tracking, 1 week delivery).

Shipping to the USA is flat rate 24$ CAD (19$ USD)  (includes tracking, 5-10 day delivery).

Overseas shipping costs vary depending on the size and weight of your order. To see shipping quotes, add items to cart and click on check-out. International shipping times vary and may take up to 4 weeks for delivery.

If you do not see your country in the shipping options, please email me.

We do our very best to have orders shipped within 2-4 business days if your item is in stock. In the event that an item purchased is not in stock, and needs to be made for you, we will advise you of any delay via e-mail. 

Certain items are made to order and ship 2-4 weeks from order date, this information is in the product listing.

Any taxes, duties, fees, etc upon delivery are the responsibility of the buyer.

If a package is unclaimed or refused and returned to us, the buyer must pay for new shipping charges if they wish for the package to be resent. Ovate is not responsible if a buyer enters an incorrect or incomplete address. 



Buyer can return an item to exchange for a different size, however the return shipping costs are the responsibility of the buyer. We can also offer shop credit if an item needs to be exchanged. Shop credit is valid on anything in the shop and does not expire.

Buyer must contact us prior to sending an item back for return shipping instructions.

Items must be returned via USPS/Canadapost/Royal Mail, etc. (NOT UPS, Fedex, DHL).  Items must be sent back within 10 days of receiving, buyer must provide proof of shipping via email.

Items must be in perfect, unworn condition otherwise an exchange will not be granted and item will be returned to buyer.

**ALL SALE/DISCOUNTED ITEMS ARE FINAL SALE including Black Friday Sale, Summer Sale & Sample Sales.**

We do not issue refunds unless an item is defective.